Frequently Asked Questions

Can I try before I buy?

Of course! Simply sign up for our free Rapid product and create a basic mobile website. You will get a feel for how Mobidoo works and go mobile in minutes. The Rapid site can be upgrade anytime to get all features. Fear not; you do not need to supply credit card info unless you decide upgrade. You can keep it free, for life. Just have some fun with it!

I'm not keen on DIY. Are you able to build my mobile site for me?

Not a problem. We offer a Site Setup Service to get your Mobidoo mobile website fully functional; you can take the reins from there. Simply tick the "Site Setup Service" box when you sign up and we'll take care of the rest. We'll assess your existing website and build your mobile site accordingly. Note that only features of the Mobidoo widget set can be included in the Site Setup Service.

Can I upgrade later?

Sure can. You can upgrade anytime by clicking the "Upgrade" button within the Mobidoo application. Simply select the products/services you require and you'll be upgraded on the spot.

What if I upgrade in the middle of my subscription?

If you have any credit on your existing account at the time you upgrade, we'll apply it to the new product/service so you'll only have to pay the difference (if any).

So, the prices listed are subscriptions?

Correct. If you sign up for a paid product, Mobidoo allows you to either subscribe on an annual basis (with a massive 33% discount) or month-to-month. You will be notified 4 weeks in advance of your account automatically renewing at the end of your subscription period. Annual subscriptions may cancel any time and will be entitled to pro-rata refunds. Month-to-month subscriptions can also cancel any time, however are not entitled to refunds. See our terms and conditions for full details.

What if I want to cancel my service?

We will be sad... but it's not a problem. If you decide Mobidoo isn't for you, simply cancel by taking your mobile site "offline" before your next billing period. You won't be charged for the next billing period of service. Annual subscribers will be entitled to a pro-rata refund. See our terms and conditions for full details.

What happens to my site if I cancel?

Essentially your mobile website will automatically downgrade to the Mobidoo Rapid product. The first 5 widgets of your home page will continue to be displayed. No data will be removed, so you can layout your home page with any of your existing widgets.

I have more questions

We want to hear from you! We're happy to assist with any query you may have, simply contact us.